Shipping Policy
At Arvelo, we ensure that your orders are processed and delivered in a safe, timely, and efficient manner. We work with reliable logistics partners to provide a seamless delivery experience.
1. Order Processing Time
- All orders are processed within 1–2 business days after confirmation
- Orders placed on weekends or public holidays will be processed on the next working day
2. Delivery Timeline
- Estimated delivery time is 3–7 business days depending on your location
- Remote areas may require additional delivery time
3. Shipping Charges
- Shipping charges (if applicable) will be clearly displayed at checkout
- We may offer free shipping on selected orders or promotional offers
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID via SMS or email
- You can track your order status in real-time
5. Delivery Attempts
- Our courier partners will make multiple delivery attempts
- If delivery fails due to incorrect address or unavailability, the order may be returned
6. Delays in Delivery
While we strive to deliver on time, delays may occur due to:
- Weather conditions
- Courier service disruptions
- Public holidays or unforeseen events
In such cases, we request your patience and understanding.
7. Incorrect Address
- Please ensure that the shipping address is accurate
- Arvelo will not be responsible for delays or losses due to incorrect address details
Arvelo – Crafted for Life.
